Shipping

How much does shipping cost?

You can choose from the following postage options at Checkout:

AUSTRALIA

1) Flat-rate Standard postage Australia-wide (4-7 business days): $5.00

2) Flat-rate Express postage Australia-wide (2 business days): $10.00

3) Spend $100 or more in one order and we'll post it to you for FREE!

NEW ZEALAND

1) Flat-rate Standard postage New Zealand-wide (5-7 business days): $15.00

2) Flat-rate Express postage New Zealand-wide (3 business days): $30.00

How long will it take for my delivery to arrive?

This will depend on which delivery method you select during the checkout process.

AUSTRALIA

1) Flat-rate Standard postage Australia-wide: 4 - 7 business days.

2) Flat-rate Express postage Australia-wide: 2 business days

NEW ZEALAND

1) Flat-rate Standard postage New Zealand-wide: 5 - 7 business days.

2) Flat-rate Express postage New Zealand-wide: 3 business days

Can I track my order?

Yes you can. As soon as your order has been despatched we’ll send you a confirmation email with a tracking code to track your order from despatch through to delivery. You can track your order anytime at http://auspost.com.au/track/ using the tracking number supplied in your Order Confirmation email.

Do you deliver internationally?

Yes. However, currently we only deliver to Australia and New Zealand.

Can I change or amend my order once it has been placed?

Once you have placed your order, we will not be able to make any amendments, which includes combining orders or adding items to an existing order.

Can I change my shipping address after my order has been placed?

Once you have placed your order, we are unable to redirect your purchase to another address. Accordingly, please ensure you finalise your shipping address during checking out and make sure that the address is correct.

Can I ship to multiple addresses?

Currently not. We suggest you to place a separate order for each destination if you would like to send your purchases to multiple destinations.

My order has not arrived yet. Where is it?

If you order has not arrived by the date you expected based on the method of shipping you selected during checkout, please contact us and quote your order number.

There's a problem with my order. Who do I contact?

Its really important to us that you're satisfied with your order, so please contact us straightaway if you feel something has gone wrong with your order.

 

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